COURIER & SHIPPING
We only work with our most trusted courier companies within South Africa and DHL for Countries across Africa
If the value of your order is over R1000, the courier is on us in South Africa only!
The shipping fee for orders under R1000 is R60.
• Standard Delivery
Our standard delivery across South Africa is usually within 2-3 working days, delays may occur on occasion should the courier services be under strain but we strive to get you your order in record time :).
If you have any questions feel free to contact us directly.
If you have registered as a customer your tracking number will be sent via email.
• Express Same Day Delivery (JHB Only)
Express delivery within 30km from our warehouse, we endeavor to deliver to you within 2-3hrs on the same day. Cut off time for delivery of orders is 15h00 and restricted to packages less than 15kg (Weekdays only). Orders placed after the cut off time will be delivered the following next work day morning. *Please note this is a pilot project on trial.
• Lead Time Deliveries
Some brands/products take a little bit longer with either a 3-5 or 5-7 work day delivery – Nationwide (This is for stock that needs to be collected from our local partners before delivering on to you). Products that have this lead time delivery, all have a notice on the respective product page indicating this. Rest assured that even these products we will endeavor to get to you in record time.
Pre-Orders that are placed are based on an approx. ETA of 1-3 weeks, we will not be held liable for any delays due to un-foreseen circumstances. Payments must be made in full in order to secure your pre-order.